28^th November 2016

The Review team are working on finalising the Review report with support from the workstream leads. As we move towards the report publication, preparations for the implementation phase of the Review Report are also starting to take shape.

We plan to publish the Review report as soon as we can and will keep you informed regarding when that will be. We appreciate your continued patience in the meantime.

More specifically, sequestered in a windowless room, a group of 17 stakeholders began to tie together the different aspects of the strawman for the Code of Conduct envisioned under the Review.

The Code of Conduct will set out how firms behave, operate and report in order to hold the proposed Quality Mark for the energy efficiency and renewable energy sector.

This is the first essential step to drafting the related Consumer Charter of rights and responsibilities of the householder.

We anticipate many opportunities for stakeholder engagement in both going forward.

·       The Review team met several workstream leads to discuss implementation of the recommendations going forward.

·       The Code of Conduct/Consumer Charter workshop was held on Friday 25^th November 2016.

Future events

Peter Bonfield, Kanta Nar, Ben Golding, Pam Wynne, Alison Oliver, Nadine Robinson and Diana Menville

Work-streams are:

·       Advice & Guidance,

·       Insulation/Fabric,

·       Holistic Property Consideration

·       Home Energy Technologies

·       Smart Meters,

·       Compliance & Enforcement

·       Quality & Standards,

·       Consumer Protection,

·       Skills & Training

·       Code of conduct

·       Finance & Insurance

We welcome your interest in the work-streams, so please continue to send in your contributions, thoughts and comments to our joint email account, [email protected]