Quality Mark Scope update on behalf of the Implementation Board

Each Home Counts proposes a consumer protection framework for the energy efficiency, renewable energy and home improvements sector that is voluntary for industry schemes (certification bodies and others), and voluntary for installers and other businesses.

Each Home Counts proposes a consumer protection framework for the energy efficiency, renewable energy and home improvements sector that is voluntary for industry schemes (certification bodies and others), and voluntary for installers and other businesses.

Once the criteria are agreed and published for the proposed new quality mark, it will be a scheme’s choice whether it wishes to join and whether it wishes to award that quality mark to its members.  Installers will be able to access the quality mark via an approved scheme.

In advance of publishing the detailed criteria and in response to queries from the sector, the Implementation Board can confirm:

  • The certification of products is outside the scope of Each Home Counts.
  • Participation in the quality mark is not intended to be mandatory for any business or installer, and therefore is voluntary.
  • For any part of industry participating, there will be no increased costs for the relevant manufacturers
  • The focus on the Review continues to be based upon developing and implementing a framework that avoids duplication and unnecessary bureaucracy, and works within existing legal constraints on industry and with existing schemes to build on good practice, so reducing cost for industry and consumers.

Only if an installer or business wishes to be awarded the quality mark will that business come within scope.  Ultimately, it is the market and not the Each Home Counts Implementation Board or  Government that will decide how this works in practice, and outcomes will likely be based on perceived risk associated with technology groups and the quality of available alternatives.